Delivery Management
Delivery & Returns
Distri Delivery & Returns is a delivery management module: admins assign deliveries and return pickups to the courier app, status is tracked, and proof of delivery is collected digitally — from photos to the recipient's e-signature.
Deploy couriers flexibly and see the status of deliveries and product returns. Proof of delivery and return is collected digitally, so delivery notes no longer get lost.
- Assign deliveries & returns directly to the courier app
- Delivery status tracked in the system
- Digital proof of delivery: photos & e-signatures
Distri Delivery & Returns at a glance
- Built for
- Distributors running their own delivery fleet
- Businesses that frequently handle returns from stores
- Logistics teams still using paper delivery notes
- Available from
Distri Free
Rp0 · web only
Basic delivery management is in Distri Free (web only). Product returns are in Distri Advanced; full delivery management with route optimisation is in Distri Pro.
Compare plans →- Platform
Web portal for admins & managers, Android app for field teams.
Cloud-based (AWS), ISO/IEC 27001 certified — no servers of your own.
Connected to the other Distri modules in one system.
Delivery assignment
Orders ready to ship are assigned to couriers from the web portal, and the task appears in the courier app.
- Assign order deliveries to the courier app
- Assign return pickups from customers
- Flexible courier deployment
- Connected to orders and stock
Tracking & digital proof
Every delivery has a status and proof that admins and sales can check at any time.
- Delivery and return status tracking
- Photo documentation on receipt
- Recipient e-signature
- Delivery history per customer
Route & delivery optimisation
In Distri Pro, deliveries include route optimisation so the fleet covers distance more efficiently.
- Route and delivery optimisation system (Distri Pro)
- Route Management System (add-on)
- Delivery Management (add-on)
Without Distri vs with Distri Delivery & Returns
| Aspect | Manual way | With Distri |
|---|---|---|
| Courier assignment | By phone or group chat | Tasks appear in the courier app |
| Delivery status | Asked manually | Tracked in the system |
| Proof of delivery | Paper delivery notes, easily lost | Photos and e-signatures |
| Returns | Recorded separately from stock | Return pickups assigned and recorded |
Delivery & Returns FAQ
Which Distri plan includes delivery management?
Basic delivery management is in Distri Free (web only). Product returns are in Distri Advanced, and full delivery management with route optimisation is in Distri Pro (Rp250,000 per user per month, 5-user minimum).
What proof of delivery can be collected?
Couriers can collect proof of delivery and return digitally, from photo documentation to the recipient's e-signature.
Can returns from stores be assigned to couriers?
Yes. Besides deliveries, admins can assign return pickups to the courier app, with status tracking.
Can Distri optimise delivery routes?
Yes, through the route and delivery optimisation system in Distri Pro or the Route Management System add-on.
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Other features
See the other modules that make distribution work easier.
