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Field team mobility (salesman, couriers, drivers, etc.) is relatively high, especially in the distribution business. Moreover, most of their work is done outside the office, often in locations far from the office environment, even in secluded areas. This makes the process of managing and monitoring the field team quite tricky.
Read more: 6 Sales Management Tips You Need for Your Salesforce
What is a Sales Tracking Application?
Current technological developments can address your difficulties in monitoring and coordinating with field teams who have tasks outside the office. One of which is the sales tracking application. With this application, you can monitor their activity in real-time with its advanced features. High mobility will not be an obstacle.
Apart from monitoring field team activities, this sales tracking application can also manage all sales transactions and field team performance on one platform.
Features in the Sales Tracking Application
- Remote attendance
- Real-time field team movement tracking (live tracking)
- Automatic scheduling & assignment
- Visit route efficiency
- Order and delivery of products
- Payment collection & status updates
- Survey & documentation automation
- Promotion, discounts & special deals
- KPI & field team targets reports
- Online and offline mode (hybrid)
Why is Sales Tracking App Important for Business?
1. Help monitor the performance of the field team
The management team doesn’t have to go back and forth asking about the salesman’s whereabouts or activities. With the sales tracking application, the field team can immediately take attendance through the mobile application. Their location and working time are tracked in real-time by the system. All field team activities during working hours will be automatically inputted and stored in the system.
2. Increase sales and team productivity
The field team doesn’t need to carry paperworks everywhere or go back and forth to the office just for attendance and reporting. So, they can focus on selling to outlets and even conducting customer surveys. With the sales tracking application, sales activities and product distribution, especially administrative tasks, become more efficient because all the flows are recorded digitally & automatically.
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3. Minimize human error
Too many administrative tasks increase the probability of losing documents or even wrong data inputs. For example, order records, invoices, and proof of payment will certainly be part of every sales activity. Error in this data will be fatal because it can hamper the product distribution process, or even result in detriment of the business.
4. Sales strategy planning
Computerized records of the field sales team will generate analytics that makes it easier for businesses to understand market trends or consumer behaviour. For example, consumer needs understanding provides a clear picture of what a company must do to increase customer satisfaction. In addition, businesses can be more agile in detecting errors or declining sales so that they can immediately take corrective & preventive steps.
5. Accurate performance review
One of the field team’s performance measurement tools is productivity. Sales tracking applications can help management analyze employee performance from various perspectives, such as attendance, sales, etc. Thus, management can determine the team’s effectiveness and create suitable KPIs (Key Performance Indicators) that align with business needs.
You can get the features and advantages of the sales tracking app above at Distri Lite.
With Distri Lite, management can monitor performance and track sales activity to measure the effectiveness of field team performance through predetermined KPIs. For example, suppose the field team’s performance is deemed not optimal. In that case, the proper decision-making can immediately be made based on existing reports and analyses.
Distri streamlines the sales process and facilitates collaboration between field teams. Try Distri Lite now to increase business productivity to achieve optimal profit.
